Changing business dynamics require in-depth assessment and rapid action thereafter with a robust change management strategy for employees and management. However, to support smooth transition, the leadership should also brace up to lead and guide this change. Here, I pen down few organizational change management tips that I find helpful for managing change in organizations.
Leadership and change management go hand in hand when it comes to keeping pace with fast changing business today, the leader should clearly define the change while aligning it to the business goals, and while doing this they should keep in mind that change document should be designed strategically and ethically to match the organizational objectives, performance and financial goals. While doing this, the leadership should follow the following steps;
The change often has varying impact at different levels of organization, while the leader should keenly watch the ripples of effect at different section, they should also keep reviewing its overall effect on the business. It should create channels to gather information, which in turn will be helpful in modifying the change as well providing opportunities to design a support system for mitigating the impact. Here are a few change management tips for leaders:
Keep an open mind: The leader should not hesitate to seek advice from someone who have a different perspective altogether, they may criticize your ideas, but will provide the much needed insight to helm a robust and fool-proof change management.
Updating employees’ skill sets: The leadership should also plan effective training program for technical skills required to support the change that is to effect both at management and employees level. This training can be either structured or one to one or both and should also be backed up by mentorship programs.
Happy employees above all: A blend of traditional and modern means can be more effective, simultaneously attention should be provided to improving overall work environment, developing a talent pool and effective staff engagement. In longer terms, this will help in staff retention.
Brace yourself for stress: As organizational structures and roles are bound to change, the leader will always have an amount of uncertainty that leads to stress. They should be ready for the unforeseen and embrace the process of learning from the experience, document the lessons learnt.
Communication is the key: The success will largely depend on the communication strategy adopted by the leadership, while communicating with groups or at individual levels. Key messages and mediums should be personally and carefully designed by the leader to ensure that all level of employees are being taken through this change. If needed the messages should vary for different group of employees. The change often attracts repulsiveness, gossip, leads to insecurity and thereby creates panic and bad behavior.
For effectively managing the change, the leader should become more effective, remain humble and approachable and refrain from making assumptions, simultaneously, inculcate a behaviour of self- assessment to mitigate the negativities of change. Once the change management is implemented, things are in place as visualized by the leader, space should be created to adjust the employees emotionally and professionally. Lessons learnt should be documented to ensure continuous systemic improvement, this will also help in measuring the effect, the change management has been able to create.